By Rough Ty el 07-Feb-2008 | There are two ways that big advances happen in business IT. One way is top down: the powers that be - IT departments and corporate executives - make a decision to bring a new system into a company, and employees are required, either happily or unhappily, to use the system. Think, for instance, of the installation of a big ERP system from SAP or Oracle. The other way is bottom up: individual employees or business...
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