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 Send to email | Verizon Wireless is ?The Network? in coverage in |  By Kelly Hodgkins
el 08-Sep-2008 |
Foto 0 en Verizon Wireless is ?The Network? in coverage: Paste this image in your site, Myspace, Facebook, Ebay copy this code...
J.D. Power and Associates released Volume 2 of their biannual Cellular Call Quality Survey Thursday and it appears as if “Can you hear me now?” is a phrase not uttered by many Verizon Wireless customers. In every region of the country surveyed, Verizon was either the sole winner or tied for first place. The survey asked 22,000 customers from across the nation to rank their cellular provider based upon the frequency of dropped calls, static/interference, failed connection on the first try, voice distortion, echo, no immediate voice mail notification, and no immediate text message notification. Let’s take a quick look at how each region fared:
- Northeast Region: Verizon Wireless ranks highest in the region.
- Mid-Atlantic Region: Verizon Wireless ranks highest for an eighth consecutive time.
- Southeast Region: Alltel ranks highest in the region. Verizon wins this one by proxy since they are in the process of acquiring Alltel.
- North Central Region: U.S. Cellular and Alltel rank highest in a tie. Another win for Verizon through its Alltel merger.
- Southwest Region: Sprint Nextel and Verizon Wireless tie to rank highest in the region.
- West Region: Verizon Wireless ranks highest in the region.
Surprisingly, AT&T, the largest scammers US provider, does not show up anywhere in the leader board; not so surprisingly, neither does T-Mobile. We wonder, though, if these results will help or hurt Verizon as it seeks regulatory approval for its merger with Alltel. By scooping up Alltel, it really will become the nation’s largest network, both in sheer number of customers and in coverage. Psst, Verizon, some words of advice? You may want to sweep these results under the carpet and only boast about them after that merger of yours is approved. We’re just sayin’…
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| Verizon Wireless is ?The Network? in coverage | | J.D. Power and Associates released Volume 2 of their biannual Cellular Call Quality Survey Thursday and it appears as if “Can you hear me now?” is a phrase not uttered by many Verizon Wireless customers. In every region of the country surveyed, Verizon was either the sole winner or tied for first place. The survey [...]
[..] Read complete article | | Published 08-Sep-2008 by Kelly Hodgkins in
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| Verizon Wireless to levy new fee for sending text messages to VZW customers | | In a move sure to rock the wireless industry, Verizon Wireless announced yesterday that they will start charging content and messaging companies a fee for sending text messages to Verizon Wireless customers. Beginning November 1st, Verizon will charge a 3 cent per message fee for each Mobile Terminated message processed by its network. This fee [...] [..] Read complete article | | Published 10-Oct-2008 by Kelly Hodgkins in NewsVerizonfeemobile terminated messagetext messageverizon wireless
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| Verizon Wireless announces Mobile VCast, Ringback Buddies and more |  On the eve of the upcoming CTIA in San Francisco, Verizon Wireless yesterday jumped the gun and released information about several new mobile services. Here is a brief description of some of the new things “The Network” has in store for us:
Social Life. A social network aggregator that allows you to access several social networking [...]
[..] Read complete article | | Published 10-Sep-2008 by Kelly Hodgkins in GeneralVerizonCTIAmobile servicesRingbacksocial networksVCastverizon wireless
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| FCC approves Verizon-Alltel merger | | In a 5-0 vote, the FCC approved the $28 billion purchase of Alltel by Verizon Wireless. The approval requires Verizon Wireless to end operations in five other small markets neighboring those already required by the Justice Department. It also requires Verizon to honor Alltel’s existing roaming agreements with small wireless carriers for four years. With [...] [..] Read complete article | | Published 04-Nov-2008 by Kelly Hodgkins in AlltelNewsVerizonacquisitionapprovalDOJFCCverizon wireless
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| Verizon Wireless?s acquisition of Alltel is approved by the DOJ |  Thanks to a deal that has been quite a while in the making, AT&T is now on the verge is getting booted from its position as the nations largest wireless carrier. The Department of Justice approved on Thursday the $28 billion purchase of Alltel by Verizon Wireless. It comes at a price though, as Verizon will [...] [..] Read complete article | | Published 31-Oct-2008 by Kelly Hodgkins in AlltelNewsVerizonacquisitionDOJverizon wireless
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| Qwest Dumps Sprint Nextel For Verizon Wireless | | More bad news for beaten-up Sprint Nextel (S), though we've heard rumors about this for a while: Qwest Communications (Q) is formally ditching long-time partner Sprint as its wireless service partner for larger rival Verizon Wireless, a joint venture of Verizon (VZ) and Vodafone (VOD).
Qwest customers will have access to all of Verizon's phones, including RIM (RIMM) BlackBerry smartphone [..] Read complete article | | Published 06-May-2008 by Silicon in SVZDTVRIMMVODQ
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| Verizon Wireless reverses decision, restores SMS delivery notifications | | Fiend-rexters rejoice. Verizon Wireless has reversed its previous decision to end SMS delivery notifications. We told you little over a week ago that SMS delivery notifications were slowly disappearing from Verizon Wireless phones, generating applause from some and angst from others. Love it or hate it, Verizon has reversed its decision and as of October [...] [..] Read complete article | | Published 01-Oct-2008 by Kelly Hodgkins in ServicesVerizondelivery notificationSMSverizon wireless
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| Verizon Wireless is tops in Customer Service Satisfaction, but are they the best? |  J.D. Power and Associates recently released their latest Wireless Customer Care Performance Study and Verizon Wireless beats out Alltel, T-Mobile, and AT&T to claim top honors in customer service. It seems that Verizon?s ability to solve a problem in one call is the deciding factor in making its customers happy. Even if hold times are [...]
[..] Read complete article | | Published 24-Aug-2008 by Kelly Hodgkins in VerizonAlltelAT&Tcustomer satisfactionj.d. power and associatesT-Mobile
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