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| Virgin customer numbers dip | | It’s er, quality that counts
Virgin is reporting a slight dip in customer numbers over the last three months, but reckons those customers are of a higher quality and that the operating loss of £333 million is just a temporary state of affairs.
TheRegister [..] Read complete article |  | Published 07-Aug-2008 by Nerdblog in General
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| Virgin Mobile Finally Swoops Up Helio |  After months of speculation and rumors of bankruptcy, Helio finally completed that deal with Virgin Mobile. For the better part of the year, forums, blogs, and news sites were aflame with SK Telekom’s restructuring at Helio, Earthlink’s decreasing role in its mobile venture, and Helio’s shrinking profits and customer base. VM then came along in [...]
[..] Read complete article | | Published 23-Aug-2008 by Marc Flores in HelioEarthlinkSK TelekomVirginvirgin mobile
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| Verizon Wireless is tops in Customer Service Satisfaction, but are they the best? |  J.D. Power and Associates recently released their latest Wireless Customer Care Performance Study and Verizon Wireless beats out Alltel, T-Mobile, and AT&T to claim top honors in customer service. It seems that Verizon?s ability to solve a problem in one call is the deciding factor in making its customers happy. Even if hold times are [...]
[..] Read complete article | | Published 24-Aug-2008 by Kelly Hodgkins in VerizonAlltelAT&Tcustomer satisfactionj.d. power and associatesT-Mobile
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| Virgin America becomes first to offer fleet-wide WiFi |  Internet access and WiFi are becoming ubiquitous these days with coffee shops, libraries, bookstores and even McDonald’s offering some type of access to the net. We have been waiting for an airline to finally offer WiFi and it looks like Virgin America will be the first to offer it fleet-wide. If you subscribe to Virgin’s [...] [..] Read complete article | | Published 17-Nov-2008 by Marc Flores in NewsServicesWi-FiWirelessGogointernetVirginVirgin AirlinesVirgin AmericaWiFi
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| Nerdblog | Blogger | Provides news about hardware, software, notebooks, laptops, PCs, Mac, PDAs
Nerdblog.Net |
| Nerdblog | Blogger | Provides news about hardware, software, notebooks, laptops, PCs, Mac, PDAs
Nerdblog.Net |
| T-Mobile Customer Delight Day - Free Minutes! |  We just got word that T-Mobile will be holding Customer Delight Day tomorrow - that’s November 15! What does this mean? Well, it means free minutes for you T-Mobile subscribers. Here’s how it works:
T-Mobile?s Customer Delight Day
Saturday, November 15
At your local T-Mobile Store:
Drop in and be rewarded!
* Get 100 FREE bonus [...] [..] Read complete article | | Published 14-Nov-2008 by Marc Flores in GSMHSDPANewsServicesT-Mobileconsumer dealsCustomer Delight Dayfree minutesreferral deals
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| Apple doesn?t care about its customers |  We here at BGR love Apple products as much as the next guy, but we think this crossed the line a little bit. Thanks to tip from a close friend of the Boy Genius Report, we’ve uncovered a truly amazing exchange between Apple and a customer. The customer, an owner of a recently water-damaged MacBook [...] [..] Read complete article | | Published 28-Mar-2008 by Joshua Karp in AppleExclusives
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"Virtual" wireless carrier Virgin Mobile USA (VM) posted an ugly Q1: Revenue, profit, and subscriber growth shrank year-over-year, while the percentage of customers fleei [..] 
"Virtual" mobile carriers Virgin Mobile USA and Helio each have something the other doesn't: Helio has cool phones and high-end subscribers happy to pay $85 a month on cellphone servic [..] 
